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Frequently asked questions
General
Orders are typically processed and shipped within 1–2 business days.
Yes. If your package arrives damaged or is lost in transit, contact support within the required claim window and we will assist with resolution per our shipping policy.
Yes. Due to the nature of our products, all sales are final.
Reach out anytime at support@purebiosci.com
Batch-specific testing documentation will be available as product testing is finalized. Please contact support with any interim testing inquiries.
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